DUOZENT
WhatsApp Automation
Your 24/7 Digital Concierge
Automated WhatsApp messages for order confirmations, delivery updates, feedback requests, and marketing campaigns. Engage customers on their favorite platform with 90% open rates.
The Impact We Aim For
Typical improvements restaurants target with DUOZENT. Actual results vary by business.
90%
Open Rate
35%
Response Rate
25%
Repeat Orders
Key Features
Everything You Need
1
Order Updates
Instant confirmations, prep updates, and ready-for-pickup alerts.
2
Feedback Collection
Automated post-visit feedback requests with review link.
3
Birthday Wishes
Personalized birthday messages with exclusive offers.
4
Campaign Broadcasting
Send targeted promotions to customer segments with rich media.
5
Abandoned Cart
Remind customers of incomplete orders with one-tap completion.
6
Two-Way Chat
AI-powered chatbot handles FAQs and routes complex queries to staff.