Delete your DUOZENT account
Last updated: 7 October 2026
This page is for restaurant owners and staff who use the DUOZENT app (Android app "DUOZENT", package com.duozent.app, or the website). You can ask us to delete your account at any time. Guests who ordered at a restaurant should use that restaurant's privacy page (linked on the QR checkout) or write to us.
How to ask
- Fill in the form below with the email or mobile number you log in with, or
- Email anuj@duozent.com or WhatsApp +91 81688 25026 from your registered email or number.
We confirm with you on the registered email or number that the request is really yours, and then delete the account within 30 days.
What is deleted
- Restaurant account: owner and staff logins, restaurant profile, menu, tables and QR codes, recipes and stock, staff attendance and salary records, guest list, reviews, and settings.
- Staff login only: your login and profile. The restaurant keeps the attendance and salary records it must keep as an employer.
- Guests' names and phone numbers are removed from old bills.
What is kept, and for how long
- Bill amounts, tax and payment records, and our subscription invoices, without guests' names and numbers, for as long as tax and accounting law requires (usually up to 8 years). Then they are deleted.
- Backups are overwritten within 30 days of deletion.
- A record that the account was deleted, and when.